How to Make Passport Appointment Booking Online

How to Make Passport Appointment Booking Online: The process for booking PSK appointments through Passport Seva Online Portal has undergone a few changes. As per the new process, appointment date/time will be automatically allotted by the system as per the availability of appointment slots at the desired PSK.

Prior payment of passport service fee has been mandatory for booking appointments at PSKs. For this purpose, the Online Payment feature has been introduced through the Passport Seva Online Portal www.passportindia.gov.in.

An applicant will be able to cancel/reschedule the appointment only twice within one year of first appointment date. The system will not allow booking of online appointment for that ARN once two reschedule options are exercised, or the first date was scheduled more than one year ago.

How to Make Passport Appointment Booking Online:

Prior payment of applicable passport service fee has been made mandatory for booking appointments in all Passport Seva Kendras. Online payment for Passport or related service fee can be made using one of the following payment modes:

  • e-Payment Modes:
    • Internet Banking (through SBI and associate bank accounts only)
    • Debit Card (Visa and MasterCard only)
    • Credit Card (Visa and MasterCard only)
  • Challan Payment Mode: Bank Challan (payable at SBI branches in India only)

Internet Banking Payment Mode

Applicant needs to perform the following steps for payment through the Internet Banking payment mode:

  • Register through the Passport Seva Online Portal and create the User Id.
  • Login with the registered User Id.
  • Click the Apply for Fresh Passport/Reissue of Passport link under the Services section.
  • Generate an ARN under the Normal or Tatkaal scheme either by filling the form Online or by uploading an eForm.
  • Attempt to schedule an appointment by clicking the Pay and Schedule Appointment link or Schedule Appointment link (if payment is already made) on the View Saved/Submitted Applications screen.

Passport Appointment

  • Select Online Payment option and click the Next button to navigate to the next screen.
  • Select the ‘Appointment Quota’ (Normal/Tatkaal). This option is available only to the applicants with Tatkaal ARNs.
  • Select the preferred PSK for appointment booking.
  • A system will display the next available appointment date for the selected PSK. After verifying the details, click the Pay and Book Appointment button to redirect to the SBI’s Multi Option Payment System (MOPS) website.Pay Book Appointment
  • Select NET BANKING as the preferred mode of payment by selecting SBI or any other SBI associate bank listed in the menu. Log in using the Internet Banking User Id and password to make Online Payment of indicated passport service fee.
  • Login through the Internet Banking screen to make Online Payment of indicated passport service fee.
  • After successful payment, an applicant is redirected to the Passport Seva Online Portal.
  • The Appointment Confirmation screen is displayed along with date details.
  • Click the Print Application Receipt button to print the Appointment Receipt, which contains details of the payment made along with the Payment Reference Number as proof of payment.

Credit/Debit Card Payment Mode

Applicant needs to perform the following steps for payment through the Credit/Debit Card payment mode:

  • Follow Steps 1-8 of Internet Banking Section to redirect to the SBI’s MOPS website.
  • Select CARD PAYMENTS as the preferred mode of payment by selecting the desired Debit or Credit Card payment option listed in the menu.
  • An applicant will need to provide necessary card details as per the following self-explanatory screens.
  • After successful payment, an applicant is redirected to the Passport Seva Online Portal.
  • Appointment Confirmation screen is displayed along with appointment details.

Challan Payment

Citizens applying for various passport services (Fresh Issuance/Reissue of Passports/IC/PCC) Online through the Passport Seva Online Portal have an option of making several application fee payments at SBI branches through a system generated Challan.

Applicants need to take a printout of the system generated Challan and submit it at a nearby SBI branch along with the indicated application fee in cash. Payment will be reflected after at least two working days of depositing the fee in the SBI branch. Applicants can try booking PSK appointments once the Payment Status is displayed as ‘Success’ in the system.

  • Follow Steps 1-4 of Section Internet Banking to redirect to navigate to the View Saved/Submitted Applications screen.
  • Select Challan Payment option and click the Next button to navigate to the Make Payment screen.Challan Payment
  • Click the Generate Challan button to generate an SBI Bank Challan.
  • Take a printout of this Challan and deposit the same along with the indicated amount (in cash) at any of the SBI branches during banking hours.
  • The reconciliation process updates Passport Seva Online Portal regarding Payment Status of the Challan. An applicant will be notified by an e-mail relating to the actualisation of the Challan.
  • An applicant can also track the status of the Challan using the Track Payment Status screen.
  • Once the Payment Status is confirmed as ‘Success,’ an e-mail will be sent to the applicant to book a PSK appointment.
  • Select the ‘Appointment Quota’ (Normal/Tatkaal). This option is available only to the claimants with Tatkaal ARNs
  • Select the preferred PSK for appointment booking.
  • Click the Book Appointment button. An Appointment Slot (if available) is booked automatically for the selected PSK. Appointment confirmation screen with appointment details is displayed.

Cancel/Reschedule Appointment

Applicant needs to perform the following steps for canceling or rescheduling a booked appointment:

  • Click the Schedule Appointment link on the View Saved/Submitted Applications screen.
  • Click the Reschedule Appointment/Cancel Appointment button. A confirmation message displaying the count of rescheduling/cancel attempts left is shown.
  • In a case of rescheduling the appointment, select the preferred PSK and click the Next button.
  • After checking the available appointment date displayed for the PSK, select the Book Appointment button. An appointment (if available) is booked automatically for the selected PSK, and previously scheduled appointment for the ARN is automatically canceled.
  • The Appointment Confirmation screen is displayed with the Print Application Receipt button to print the application receipt

Passport Appointment Booking.

Online Passport Appointment.

 

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